Last updated: 10 August 2026
Thank you for shopping with the Manchester Spartans Club Shop.
1. Delivery Areas
We currently deliver to addresses within the United Kingdom.
If you require delivery outside the UK, please contact us before placing your order.
2. Processing Times
Orders are normally processed within 2–5 working days.
During busy periods, new product launches, teamwear ordering periods or peak seasons, processing times may be longer.
If an item is made to order or has a specific production period, the expected timeframe will be stated on the product page or communicated at the time of purchase.
3. Delivery
Once your order has been dispatched, you will receive confirmation where tracking is available.
Estimated delivery times are:
UK Standard Delivery: 2–5 working days after dispatch.
Please note that delivery times are estimates and are not guaranteed. Delays caused by the courier or circumstances outside our control may occasionally occur.
4. Delivery Charges
Delivery charges will be displayed at checkout before you complete your purchase.
Where free delivery is offered, any applicable minimum order value or promotional conditions will be clearly stated.
5. Pre-Orders & Made-to-Order Items
Some Manchester Spartans products may be available as pre-orders or made-to-order items.
Where this applies, the expected dispatch or delivery timeframe will be clearly stated before you place your order.
If your order contains both in-stock and pre-order items, your order may be dispatched together once all items are available.
6. Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us at:
Please include your order number so that we can investigate the delivery.
Where tracking is available, we may ask you to check the tracking information provided by the courier.
7. Incorrect Delivery Information
Please make sure your delivery address is correct before completing your order.
Manchester Spartans Basketball Club cannot be held responsible for delays or additional delivery costs resulting from an incorrect or incomplete address provided at checkout.
If you realise that you have entered an incorrect address, please contact us as soon as possible. We will do our best to amend the address before the order is dispatched, but this cannot be guaranteed.
8. Damaged Packages
If your order arrives visibly damaged, please contact us as soon as possible and provide photographs of the packaging and the item.
We will investigate the issue and, where appropriate, arrange a replacement or refund in accordance with your statutory consumer rights.
9. Contact
If you have any questions about your delivery, please contact:
Manchester Spartans Basketball Club
Email: info@mcrspartans.com
Website: mcrspartans.com